Privacy Policy | OpenYol

Who we are

OpenYol is operated by Alovlu Technologies Inc. (“we”). This policy covers the website openyol.com, the shipper panel and the OpenYol mobile app.

Account details: name, phone number, email address for office accounts, password (stored hashed) and company memberships.
Driver and vehicle verification: FIN code, certificates, profile photo, vehicle details and registration numbers, fuel card number if provided, and vehicle photos.
Activity: loads, offers, bookings, ratings, in-app messages, and delivery documents or photos.
Location: the location a driver shares when posting an available truck, and trip location while a driver shares tracking for an active booking. Trip tracking can continue in the background during that trip.
Access requests: the name, phone number, company and message you send from the website.
WhatsApp consent: whether you opted in to WhatsApp updates, and when.
Technical data: IP address, device and app information, and error reports, used for security and troubleshooting. The website uses only essential cookies for sign-in and security.

To create and secure accounts and send verification codes.
To review drivers and vehicles before they get access.
To run the platform: show loads and handle offers, bookings, messages, trip tracking and delivery confirmation.
To send service notifications in the app and, if you opt in, on WhatsApp.
To provide support, prevent fraud and meet legal obligations.
We do not sell personal information or use it for advertising.

Other users, only as far as a load requires. For example, a shipper sees the booked driver's name, phone number, vehicle, rating and trip location, and drivers see the load's contact details.
Service providers for hosting, network security, SMS and WhatsApp messaging, email, maps and routing, and error monitoring.
Meta Platforms, which processes your phone number and the messages when we contact you on WhatsApp.
Authorities, when the law requires it.

We and our service providers may process data outside Canada and outside your country, including in the European Union and the United States.

Turn WhatsApp updates off at any time in the app's Account settings or in the shipper panel's notification menu.
Correct your details in the app's profile, or ask us to correct them.
Delete your account in the app (Profile > Account data > Delete account) or by emailing support@openyol.com. If the account has booking history, we keep the booking record but remove your name, phone number, email, ID details and photos. Backup copies may be kept for a limited time.